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Case study · Sales & RevOps

Sales & RevOps
B2B SaaS demand generation

A B2B SaaS team worked leads in the order they arrived, with no idea which sources converted. SDEN deployed Lead Manager's predictive scoring in four months, and reps booked 2.4× more meetings per hour.

Client
A B2B SaaS company
Sector
B2B SaaS demand generation
Duration
Approximately four months end-to-end

The premise

Most sales teams spend more time sorting prospects than selling to them. Leads arrive from forms, events, and integrations with no dedup and no ranking, so reps work them in the order they land, which means the lead most likely to close waits behind three that never will. And because no one can see which source actually converts, the team keeps spending on the channels that look busy rather than the ones that close.

Lead Manager scores every lead and tells the rep why. This case covers the rollout to a B2B SaaS team.

Challenge

Leads worked by arrival order, sources unattributed

Inbound arrived across forms, APIs, and webhooks with duplicates and no ranking. Reps worked the queue top to bottom, so high-intent leads sat behind low-intent ones, and follow-up was driven by who shouted loudest rather than who was likely to buy.

The team had no source attribution, so it could not tell which channels produced revenue and which just produced volume, and kept funding both.

Approach

Score every lead, explain the score, dedup the intake

Lead Manager captured every source into one deduplicated pipeline and scored each lead with a per-factor explanation, so reps could see not just the rank but the reason. Real-time dashboards exposed which sources actually converted.

  1. Phase 1: Intake and dedup

    Three weeks. Connected the team's forms, APIs, and webhooks into Lead Manager's multi-source capture with automatic deduplication, so one prospect was one record.

  2. Phase 2: Predictive scoring

    Five weeks. Scoring deployed with per-factor explanations: each lead ranked, and each rank accompanied by the reasons behind it, so reps trusted the order.

  3. Phase 3: Source attribution dashboards

    Four weeks. Real-time dashboards surfaced conversion by source, so the team could shift spend toward the channels that closed.

Outcome

2.4× more meetings per hour

Reps booked 2.4× more meetings per hour, because they worked the highest-intent leads first and stopped spending time on duplicates and dead ends. The per-factor explanations meant reps trusted the ranking instead of second-guessing it.

With source attribution visible, the team redirected spend toward the channels that actually converted.

2.4×

more meetings booked per hour

Explained

per-factor reason behind every score

99.98%

platform uptime

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